Breaking: MainOne Gives Positive Update On Internet Services

March 16, 2024
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A major internet provider for most of Nigeria commercial banks and internet service providers (ISPs), MainOne, which suffered a major submarine cut that knocked major banks offline, said it has started the process of restoring services to some of its customers.

The cable company, in a note shared with News Direct, said: “We have restored services to some customers and are actively working on restoring services to others via capacity acquired on available cable systems.

“The estimated repair time is for our submarine cable fault to be fixed, to enable our services to become fully restored, and independently supply capacity to our customers.”

As a result of the submarine cable breaks, customers of major banks could not access their banking apps or use any Unstructured Supplementary Service Data (USSD) service.

Some big shopping malls could not even access the network to enable their customers to use point of sale (PoS) terminals.

Subsea cable breaks on MainOne, SAT 3, WACS and ACE had a crippling internet connectivity in Nigeria, South Africa and other countries on the continent.

The cable outages affected several ISPs and cloud service providers and also degraded the quality of voice calls.

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