From Chiamaka Agim To Madox: Zenith Bank Again On Data Breach

February 2, 2023

At a time it is yet to settle the first case involving Lady Chiamaka Agim, who made a public outcry that N4.039m was erroneously deducted on January 9 from his Zenith Bank, another victim of similar data breach has emerged from the same financial institution.

Already, a recent statement made available to Business Hilights revealed that Zenith Bank and GTBank are currently under the radar of the Nigerian Data protection Board (NDPB) over reported cases of data breaches.

Whereas the latest from the Agim case is that Zenith Bank has returned N3.23 million as at January 16, after an initial silence and denial, the latest case involves a Lagos-based man who has called out Zenith bank over a transaction of $11,000 (N5,065,720.00) which took place in the said bank, without his approval.

The Zenith Bank customer had shared a post recently on her Twitter page about the refund.

Good pm, this is an update about the @ZenithBank issue. I was credited 3,239,400 last week. Remaining the 800,500 that they initially said I should get a court order for. I have filed for that and hopefully I get it soon, so that the balance can be refunded from the access bank Acct.
— Chiamaka Jennifer (@a_ma_ka__) January 26, 2023

Back to the current case which Zenith Bank is yet to respond to, the man identified simply as Mr Madox, narrating what happened, said he noticed that a total of $11,031 was missing from his domiciliary account, despite showing in his ledger balance.

According to him, he contacted Zenith Bank but was told someone made fraudulent transactions with his account.
However, calling out Zenith bank and tagging Central Bank of Nigeria, he insisted that his dollar card was in his house and such was not possible. He tweeted:

Today I noticed that a total of $11.031 was missing from my Domiciliary account. The money is showing in my ledger balance but it’s not showing in my account balance. I have contacted your bank and they said someone made fraudulent transactions with my account.

“My dollar debit card that is inside my house and no one else has any access to it whatsoever. I have contacted your people @ZenithBank to make sure that money is returned to my account as I didn’t authorize any such withdrawals @cenbank.

“@ZenithBank I do not understand how your bank has become so porous that any fraudulent transactions are easily authorized from your bank. @cenbank

“Please anyone who can help me should please assist.

“In this hard economy. $11,031 is not 11 thousand naira. @ZenithBank please I do not want to hear any stories. I am storming your bank tomorrow to raise hell.

“Blood will be shed at that bank tomorrow. Because I don’t understand how $11,031 will be fraudulently spent from my account without my approval and you people are talking nonsense.”

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