Fatgbems management apologizes after its filling station at IBB retail outlets in Abeokuta dispensed water to motorists instead of petrol.
The incident was due to an overflow of water into one of the station storage tanks due to the recent rainfall.
Fatgbems said its technicians are currently attending to the affected vehicles of customers.
The management of Fatgbems Petroleum Company Limited has apologized after it was reported that one its filling station in Abeokuta dispensed water instead of petrol to motorists.
According to a statement released by Fatgbems, the March 14 incident at its IBB retail outlets in Abeokuta, was due to an overflow of water into one of its underground fuel tanks due to the recent rainfall.
The statement released by Fatgbems Petroleum company limited reads :
“The management of Fatgbems Petroleum Company Limited hereby regrets the water contamination issue at our IBB retail outlets in Abeokuta today, March 14, 2021.
“The said incident was a result of an overflow of water into one of the station storage tanks due to the recent rainfall. It is not in our culture to dispense low-quality products to our customers, as the said incident was a natural occurrence that was beyond our control.”
“We, therefore, like to appeal to our esteemed customers and the general public to stay calm, measures are already in place to address the issue, and our technicians are currently attending to the affected vehicles of customers.
Once again, we sincerely apologize for all the inconvenience that the incident might have caused, “We are saddened by this” “and hereby re-affirm” our commitment to exceptional service delivery at all time.”
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