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Guaranty Trust Bank (GTB) has emerged the 2007 Best Bank in Mobile Banking at the Nigerian Telecoms award.
Guaranty Trust Bank (GTB) has emerged the 2007 Best Bank in Mobile Banking at the Nigerian Telecoms award.
The award, which is a fallout of the widely acclaimed success of GTConnect, Nigeria's first fully interactive contact centre through which customers of the bank conduct virtually all banking transactions; anywhere, anytime without necessarily visiting the bank.
In bestowing this honor on the bank, the organizers noted that GTConnect had raised the bar of mobile banking in Nigeria.
The Nigerian Telecom Awards is an annual event; organized by Logica Telecom Awards Limited, to recognize and celebrate excellence in service delivery on banking transactions via the mobile network. The criteria for deciding the winner of the award are popularity, promptness, effectiveness and customer care.
The award is yet another attestation to the fact that Guaranty Trust Bank is not resting on its oars in striving to be the best at what it does; even amidst several awards, accolades and recognitions.
Mrs. Lola Odedina, Head, Communication and External Affairs at the bank, said while receiving the award on behalf of the bank: "Putting the customer first is an integral part of our business life and every time we receive an award, we feel the passion to work harder to achieve more."
Preceding this award, is the historic feat of becoming the first Nigerian company and first African bank to be listed on the London Stock Exchange. Similarly, Guaranty Trust Bank had earlier entered the history books as the first Nigerian institution since the early 1990s to venture into the international capital markets and raise funds in a Regulation S Eurobond issue with a $350 million Eurobond issue.
This ever growing list of achievements serve to bolster the bank's reputation as one of Nigeria's most profitable and fastest growing banks and reinforces the AA- (double A minus) by Fitch; and BB- (double B minus) by Standard & Poor's, the best ratings assigned by the two international rating agencies to any Nigerian or West African-based bank. Remarkably, the Standard & Poor's rating is the same as Nigeria's sovereign rating.